Cancel Drop Ship: Control Action (Action = Cancel) Is Invalid For This Document (Doc ID 422176.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.0 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 27-May-2014***
pocca.lpc


Symptoms

On 11.5.10:
When attempting to cancel line a drop ship line, the following error occurs.
    "You are not allowed to cancel Order Line because:
     Order Line has associated Purchase Orders Approved."

Processing Constraint was disabled, and still get an error canceling the line:
    "The specified control action (Action = CANCEL) is invalid for this document."

In the PO Summary form, related PO line has the canceled box checked and status = CLOSED.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot cancel the line in the Application.

Cause

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