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Benefits Service Center Form, Errors: APP-FND-01388 Cannot Read Profile Option FND_DEVELOPER_MODE (Doc ID 422182.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Benefits Service Center form,the following error occurs:

APP-FND-01388 Cannot red value for profile option FND_DEVELOPER_MODE in routine &ROUTINE

ORA-01403 no data found.
FRM-40735 WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-06508


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to US Super HRMS Manager Responsibility.
2. Navigate to People > Benefits Service Center.
3. Select date track option and receive the APP-FND-01388 error. The form thus hangs.

Cause

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