Journal Approval Workflow Delegation Unexpected Behavior (Doc ID 422264.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Oracle General Ledger - Version 11.5.9 to 12.0.4 [Release 11.5.9 to 12.0]
Information in this document applies to any platform.
FORM:GLXJEENT.FMB - Enter Journals/Encumbrances

Symptoms

The issue is related to Delegation functionality in Journal Approval.

The person to whom the approval is delegated, does not have the required Authorizing Limits to approve a Journal.

The standard documented behavior is that the Authorizing limits of the Supervisor are carried forward to the delegated user, even if it is not a supervisor, however this is not happening.

Steps to Reproduce

  1. User C creates a journal and sends it for approval
  2. Manager M receives the notification. He has enough Authorization Limits to approve the journal, but he delegates the approval to another person P using the Delegate responsibility option. P does not have enough Authorization Limits and may not be a manager.
  3. P receives the notification and tries to approve the journal. But the journal does not get approved by P because the Authorization limit is less. However since this was Delegation, Authorization limits of M should have been considered.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms