Unable To Upload Pictures For Product in Store

(Doc ID 422755.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Oracle iStore - Version 12.0 and later
Information in this document applies to any platform.


Unable to upload pictures in order to attach to products listed on the site.

Steps to Reproduce Problem
> Log onto iStore Administrator
> navigate to Content or Advanced tab
> attempt to upload media
'Add Content' button is greyed out




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms