Cannot Assign A Custom AR Invoice Template
Last updated on JUNE 05, 2018
Applies to:Oracle Bill Presentment Architecture - Version 220.127.116.11 to 12.0.3 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
The problem may happen in any BPA minipack version: 11i.BPA.A, 11i.BPA.B or 11i.BPA.C.
User can successfully copy the seeded default Invoice template and modify it, and it is created
and saved, and viewable in the Templates form when queried
However, when the 'Interactive Preview' icon is selected, an error message appeared: "An error occurred while generating the XSL file for this template. A template must have the XSL file for invoice batch printing. Contact your system administrator."
This same message is produced when try to 'Mark as Complete' the template.
Same error may appear for any seeded template copied.
Due to this issue, users cannot print personalized invoices, with the company logo or other features. They cannot send invoices to customers.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms