APXINWKB - Unable to Validate or Cancel Invoice - Options are Greyed Out or Cancelling Errors with APP-SQLAP-10234

(Doc ID 427606.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
FORM: APXINWKB.FMB - Invoice Workbench


Symptoms

 

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-- Problem Description
Users are unable to validate an invoice.
Clicking the Actions button - Validate option is unavailable.

Unable to cancel as either Cancel Invoice box is greyed out or the following error occurs:

APP-SQLAP-10234: This invoice cannot be fully cancelled because it has an accounting hold. Please either correct the errors that caused the hold then cancel the invoice, or manually release the hold so the cancellation process will automatically complete.

Invoice is stuck in a Needs Revalidation status

-- Steps to Reproduce
Payables > Invoices > Enter
Query Invoice
Actions - Validate or Cancel

-- Business Impact
Unable to process invoices

Cause

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