Descriptive Flexfields Not Updateable From a Read-Only Service Contracts Responsibility (Doc ID 427828.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 24-Sep-2014***

Symptoms

In Service Contracts the Responsibility of Service User bring up to view or even update a descriptive flex-field that has been created at the contract header level.

Expect  that all users should be able to enter flex field.

STEPS
The issue can be reproduced at will with the following steps:
Responsibility of Service Contracts Manager
1.Navigation Launch Contract
2. Bring up a recent contract
3. Within the service contract the descriptive flex-field is required.
4. It allows for search and choose.

Then in the Responsibility Service Contracts User
1. Navigate to Launch Contract
2. Bring up a recent Contract
3. Go to the descriptive flex fields as its required to be reviewed
4. It Does not allow the user to enter in the flex field

Changes

None

Cause

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