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Why Is The Credit Memo Not Visible When A Return Material Authorization (RMA) reference is not utilized ? (Doc ID 427831.1)

Last updated on NOVEMBER 17, 2020

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Goal

Find that you have end users who wish to have return information put into excel format. The end
user also wants the credit memo number to be included in excel worksheet.

As shown in the Work Order (WO)  and the Return Material Authorization ( RMA)  Credit Memo (CM) visibility issue.doc that shows the credit memos are visible when a return reference is utilized, but if a return reference is not utilized the Credit Memo is not
visible.


You wish to know why is the Credit Memo not visible when a return reference is not utilized?



Solution

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In this Document
Goal
Solution

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