E-Business Suite 11i : Intermittently Receive Error "Cannot Display Page Across Multiple Products" In RAC Environment
(Doc ID 427931.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle E-Business Suite Technology Stack - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Information in this document applies to any platform.
On 126.96.36.199 , RAC Environment with two Application nodes load-balanced using Hardware Load Balancer.
In Self-Service Web Applications across various products ( iProcurement and iExpenses ), getting disconnected intermittently with the following error message:
The issue can be reproduced at will with the following steps:
1. Access Oracle Applications homepage
2. Click on Apps logon links
3. Click on E-Business Suite homepage
4. Login as sysadmin user
5. Page is displayed with list of responsibilities
6. Select User Management - Click on Users - Click on the torch icon next to Role.
Sometimes it works and display the results , intermittently gives the above error.
The issue has the following business impact:
Due to this issue, users cannot work successfully as they get disconnected intermittently with the above error message.
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