User Cannot Login After Changing Password In Oracle Applications 11i (Doc ID 428274.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Applications Framework - Version 11.5.10.0 to 11.5.10.2.6 [Release 11.5.10]
Information in this document applies to any platform.
Oracle Applications Login

Symptoms

Users change their password via the following navigation
Edit --> Preferences --> Change password

After they change their password, they cannot login to the Oracle Applications.

Error Details:

"You have encountered an unexpected error. Please contact the System Administrator for assistance"

Changes

User changes login password.

Cause

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