My Oracle Support Banner

User Cannot Login After Changing Password In Oracle Applications 11i (Doc ID 428274.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Applications Framework - Version 11.5.10.0 to 11.5.10.2.6 [Release 11.5.10]
Information in this document applies to any platform.
Oracle Applications Login

Symptoms

Users change their password via the following navigation
Edit --> Preferences --> Change password

After they change their password, they cannot login to the Oracle Applications.

Error Details:

"You have encountered an unexpected error. Please contact the System Administrator for assistance"

Changes

User changes login password.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.