Knowledge Management: 'You do not have permission to access this feature' when setting Authoring Flow (Doc ID 428351.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Teleservice - Version: 11.5.9 to 12.2 - Release: 11.5 to 12.2
Oracle Knowledge Management - Version: 11.5.10 and later    [Release: 11.5 and later]
Information in this document applies to any platform.
***Checked for relevance on 01-Mar-2012***

Goal

Why does the following error occur when navigating to Setup -> Authoring Flows using Knowledge Administrator responsibility?

STEPS

Responsibility: Knowledge Base System Administrator
Navigation: Knowledge

1. Goto Setup Tab
2. Click on 'Authoring Flows'
3. Following error message occurs:

ERROR MESSAGE

You do not have permission to access this feature

Solution

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