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Knowledge Management: 'You do not have permission to access this feature' when setting Authoring Flow (Doc ID 428351.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Oracle Knowledge Management - Version 11.5.10 and later
Information in this document applies to any platform.


Why does the following error occur when navigating to Setup -> Authoring Flows using Knowledge Administrator responsibility?

Steps to Reproduce

Responsibility: Knowledge Base System Administrator
Navigation: Knowledge

1. Goto Setup Tab
2. Click on 'Authoring Flows'
3. Following error message occurs:


You do not have permission to access this feature


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