My Oracle Support Banner

"About This Record" Window Is Not Being Updated Correctly (Doc ID 428767.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Oracle Order Management - Version 11.5.9 to 11.5.10.0 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
Oracle Order Management - Version: 11.5.10Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders

Goal

The "About this record" window from the sales order form has been incorrectly updated on orders after cancellation was performed. The "updated by" field display an iStore user ID (ie a user which does not have access to Oracle Application). It does not display the user ID who performed the cancellation.

The "last updated by" sometimes contains a user id that is not associated with the Order Managment application.


Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.