"About This Record" Window Is Not Being Updated Correctly

(Doc ID 428767.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version to [Release 11.5.10]
Oracle Order Management - Version 11.5.9 to [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
Oracle Order Management - Version: 11.5.10Information in this document applies to any platform.


The "About this record" window from the sales order form has been incorrectly updated on orders after cancellation was performed. The "updated by" field display an iStore user ID (ie a user which does not have access to Oracle Application). It does not display the user ID who performed the cancellation.

The "last updated by" sometimes contains a user id that is not associated with the Order Managment application.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms