Payment Method does not show in the List of Values when Creating a Receipt (Doc ID 428784.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version: 11.5.10.2 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
ARXRWMAI

Symptoms

Creating a receipt and one payment method is missing from the list of values.

Create a receipt.
Navigation path is: Receipts / Receipts
Click in on Payment Method to open the list of values.
One of the payment methods is missing.

This payment method exists in Receipt Classes
Navigation path is: Setup / Receipts / Receipts Classes
Query the Receipt Class and the payment method exists.



.

Changes

The bank branch attached to the payment method has been inactivated.

Cause

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