Attempting to Perform and Action in Collections Form (IEXRCALL) and Receive Error - APP-AST-207594 Number Of Simultaneous Interactions Has Reached Maximum Limit (Doc ID 429032.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form


Symptoms

Attempting to perform an action in the Collections form (IEXRCALL) and the form errors after three (3) actions with the following:

APP-AST-207594: Number of Simultaneous Interactions has reached its maximum limit!
(Profile OTS:Interactions - Maximum Multiple Interactions)
Please close open interactions to record new ones.

Cause

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