Attempting to Perform and Action in Collections Form (IEXRCALL) and Receive Error - APP-AST-207594 Number Of Simultaneous Interactions Has Reached Maximum Limit (Doc ID 429032.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form

Symptoms

Attempting to perform an action in the Collections form (IEXRCALL) and the form errors after three (3) actions with the following:

APP-AST-207594: Number of Simultaneous Interactions has reached its maximum limit!
(Profile OTS:Interactions - Maximum Multiple Interactions)
Please close open interactions to record new ones.

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

Cause

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Attempting to Perform and Action in Collections Form (IEXRCALL) and Receive Error - APP-AST-207594 Number Of Simultaneous Interactions Has Reached Maximum Limit (Doc ID 429032.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!