Unable To Accept/Decline Tender When Logged In As Servprov

(Doc ID 429248.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When attempting to accept tender when logged in as Service Provider User, the following error occurs:

ERROR
ejb.Shipment record not found: pk=ID_OF_SHIPMENT
Could not retrieve SHIPMENT(s)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Log in as Service Provider and try to accept a Tender for a Shipment that has a tender status of Pickup Notification.
2. Verify the error.


-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot test the functionality of service providers accepting tenders.


Cause

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