No Offer Letter Format Exists Error When Attempting to Review Offer Letter (Doc ID 429325.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for Relevance on 03-Mar-2015***


Symptoms

When attempting to review an offer,
the following error occurs:

ERROR
No offer letter format exists. Contact your system administrator to identify the format of the letter.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
iRecruitment Recruiter > Setup >
Offer Letter Template Associations
Select Association Scope and Associations Values
Default is iRecruitment Offer Letter Template

iRecruitment Recruiter > New Offer >
Search for applicant (click Next to Create Offer: Review page)
Select View Offer Letter

Error received.

Cause

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