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Release 12 Oracle Marketing (AMS) Audience Workbench FAQ (Doc ID 429398.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Marketing - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Purpose

This FAQ document identifies the most frequently reported questions in Oracle Marketing (AMS) Audience Dashboard in Release12.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 DASHBOARD
 How can I add or remove the links in the Related Links Bin in the Audience Dashboard?
 Can I change, update or delete the Shortcuts bin in the Audience Dashboard?
 How can I refresh the List Effectiveness bin and Trend graph on the Audience Dashboard?
 LIST
 How does the list generation process work?
 Why can I not see my discoverer Workbook in the LOV when creating a list in advanced mode?
 
 
LIST IMPORT
 How does list import process work?
 How do I stop duplicate registrants from being imported?
 Why do I receive the error a valid event source code is needed when importing event registrations?
 Can I use the Registrant Category Code mapping field when importing event registrations to update category code in the TCA tables?
 What causes 'Aborting import process, Staging table not populated' error in the import log file?
 My list import fails with Column country must have a value, how can I find out if my country code is valid?
 What caused the List Import Error ORA-06502: PL/SQL: numeric or value error: character string buffer too small?
 How do I delete list import saved searches?
 What is the difference in processing for Rented and Purchases lists?
 SEGMENTS
 How do I setup Market Segments?
 Why do I get the following error 'Error: Cannot create list based on this segment. Please recheck the sql segment'?
 
INTEGRATION
 How can I see the imported list in Telesales Universal Work Queue?
 How is Discoverer setup to integrate with Marketing?
 GENERAL
 Why are my updated Sales Campaigns through the Audience Dashboard Advanced Options being lost?
 How can I display the personalize page link at the top of each page?
 How can I display the personalize link at the top of each region?
 What are the new profile options in R12 that affect Audience Workbench?
References

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