Bills Receivable Portfolio Management Error: FORM_UNHANDLED_EXCEPTION (PROCEDURE=ARBRPORT_BLOCK.LOCK) (Doc ID 429850.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version: 11.5.10.0 to 12.1.3 - Release: 11.5.10 to 12.1
Information in this document applies to any platform.
Form:ARBRPORT.FMB - Bills Receivable Portfolio Management

Symptoms

Oracle Receivables (AR): Receipts Workbench Information Center >  Note 429850.1
Oracle Receivables (AR): Transactions Workbench Information Center > Note 429850.1

When attempting to unpay Bills Receivables (BR) in the Portfolio Management form, the following error occurs:

ERROR
FORM_UNHANDLED_EXCEPTION(PROCEDURE=ARBRPORT_BLOCK.LOCK).

Steps to Reproduce:
  1. Responsibility: Receivables Manager
    Navigation    : Bills Receivable > Portfolio Management
  2. Query the BR you want to Unpay
  3. Click on the Unpaid button, the error is raised.

Cause

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