BI Publisher Reports Fail with sh: pdf2ps: not found
Last updated on JULY 05, 2012
Applies to:BI Publisher (formerly XML Publisher) - Version 10.1.3.2.0 to 188.8.131.52.0 [Release 10.1 to 11.1]
Pasta - Version 11.5.9 to 184.108.40.206 [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.
XML Publisher, PDF
Concurrent programs configured to generate reports in PDF formats via XML Publisher fail to print. The request log file contains the following log file error:
"sh: pdf2ps: not found
Pasta: Error: Preprocess failed. Command=pdf2ps <$COMMON_TOP>/admin/out/<SID>_<host>/RAXINV_SEL_3337320_1.PDF <$COMMON_TOP>/temp/pasta17930_0.tmp
Pasta: Error: Preprocess or Print command failed!!!
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. An error occurred while AOL tried to spawn the print process
Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. An error occurred while AOL tried to spawn the print process.
Action: Review your concurrent request log file for more detailed information."
- The preprocessing tool "pdf2ps" is installed on the OS level
- The preprocessing tool is correct configured within the Pasta Configuration file 'pasta_pdf.cfg'
- The 'which pdf2ps' command on Unix level displays a valid path
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