Unable To Reset Anyone's Password As System Adminstrator
(Doc ID 430001.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle E-Business Suite Technology Stack - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
When attempting to change the password for an existing user in User => Define Form, password field is greyed out and you cannot change the password.
The issue can be reproduced at will with the following steps:
1.Navigate to System Administrator responsibility-->Security-->User-->Monitor form,
query for exsisting user and try changing password.
This problem happens when EBS is integrated with 10g AS SSO / OID and the user password is managed externally in OID.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |