Post Process does not Close Life Events for Managers with Placeholder Life Event (Doc ID 430219.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 23-MAR-2015***

Symptoms

When running the Compensation Workbench Post Process for managers who have the Placeholder life event, the following error occurs:
"<< No Person got selected with above selection criteria >>
The selection criteria you chose resulted in no persons being selected.
Choose different selection criteria or reduce the number of parameters you select. Error occurred in the following package :
BEN_CWB_POST_PROCESS.process."

The manager's life event is still shown in "Started" status and does not get closed. 

Steps To Reproduce:
1. Run the Post Process by giving the manager's name in the parameter.
2. Check the output where the message can be seen.
3. Go to the View Person Life Events form and find that this employee's life event is still in Started status.

Cause

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