RMA Within Intercompany Invoicing Process is defaulting wrong COGS From the Sales Order
Last updated on JULY 24, 2017
Applies to:Oracle Order Management - Version 220.127.116.11 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
On 18.104.22.168 and later versions:
The COGS Account workflow process (OECOGS) returns an incorrect CCID for Returns (RMA Receipts).
The problem occurs under the following specific conditions:
- the RMA receipt is transacted in the operating unit in which the related sales order was created
(= the selling OU/org),
- the goods had been shipped by another operating unit/org (= the shipping OU/org),
- the selling and the shipping operating units are tied to different sets of books,
- the 2 sets of books do not share the same chart of accounts.
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