What are the Different Score Values Displayed in the Collections Forms?

(Doc ID 430916.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Questions on the display of Scores in Advanced Collections:

1.  What level is the score value, shown in the bottom of form, linked to: Customer, Account, or Bill-to?

2.  When changing the View By value in the Collections Header from Customer to Account to Bill-to, how does that affect the score values displayed?

3.  In UWQ, there is a ‘Score’ column displayed with the delinquencies. What is linked to this score value?

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms