My Oracle Support Banner

Assigning job title to salesrep on resource details page get ARRAYINDEXOUTOFBOUNDSEXCEPTION (Doc ID 430933.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10 to 12.0.3 [Release 11.5 to 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.


When attempting to assign the job title to a salesrep via the Resource Details - Main page, the following error occurs:

ArrayIndexOutOfBoundsException: 0 at _oa__html._cnsfdetl._jspService(


The issue can be reproduced at will with the following steps:

1. Log in with Incentive Compensation Super User responsibility.
2. Navigate to OIC> Resource Main page.
3. Enter a particular resource.
4. Assign the job title to a resource (or salesrep)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.