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Assigning job title to salesrep on resource details page get ARRAYINDEXOUTOFBOUNDSEXCEPTION (Doc ID 430933.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10 to 12.0.3 [Release 11.5 to 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When attempting to assign the job title to a salesrep via the Resource Details - Main page, the following error occurs:

ArrayIndexOutOfBoundsException: 0 at _oa__html._cnsfdetl._jspService(_cnsfdetl.java:2473)

 

The issue can be reproduced at will with the following steps:

1. Log in with Incentive Compensation Super User responsibility.
2. Navigate to OIC> Resource Main page.
3. Enter a particular resource.
4. Assign the job title to a resource (or salesrep)

Cause

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In this Document
Symptoms
Cause
Solution


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