Invalid Credit Card Number or Expiry Date Error in Service Contracts (Doc ID 431098.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Form:OKSAUDET.FMB - Service Contracts Authoring


Symptoms

The error below is seen in a number of different scenarios in Service Contracts.  For example:

Error:
Invalid Credit Card Number or Expiry Date

Steps to reproduce:
(R) Service Contracts
- Enable the credit card encryption
- Enter validate credit card number and expiration date in Service Contract
- Copy to a new contract
- Receive error

Changes

This happens after applying the Credit Card Encryption <Patch 4607647>.  

Cause

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