RAXTRX: Error with AR Credit Memos 'You cannot supply any account assignment for your credit memo transaction ' (Doc ID 431200.1)

Last updated on JUNE 07, 2021

Applies to:

Goal

Regarding process runs:

  Executable:PATTAR - PRC: Interface Invoices to Receivables
  Executable:RAXTRX - Autoinvoice Import Program

For Credit Memos, Receivables was crediting the same account of the original transaction.
Set the Profile Option:

    AR: Use Invoice Accounting For Credit Memos
    SITE Level  = YES
    Project's Application Level = No

Error received when running the Interface, Autoimport, and tieback processes manually:
         You cannot supply any account assignment for your credit memo transaction
         when the system option 'Use Invoice Accounting' for Credit Memos is Yes

Still error is thrown with profile options set, why?

Solution

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