Service Requests: Archive/Purge Enhancement Requests
Last updated on JANUARY 08, 2018
Applies to:Oracle Teleservice - Version 22.214.171.124 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Is it possible to archive and eventually purge old Service Requests and their related objects?
- Including the Audit tables: CS_INCIDENTS_AUDIT_B and CS_INCIDENTS_AUDIT_TL.
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