Service Requests: Archive/Purge Enhancement Requests
(Doc ID 431321.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 18.104.22.168 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Is it possible to archive and eventually purge old Service Requests and their related objects?
- Including the Audit tables: CS_INCIDENTS_AUDIT_B and CS_INCIDENTS_AUDIT_TL.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document