Service Requests: Archive/Purge Enhancement Requests

(Doc ID 431321.1)

Last updated on JANUARY 08, 2018

Applies to:

Oracle Teleservice - Version to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.


Is it possible to archive and eventually purge old Service Requests and their related objects?
- Including the Audit tables: CS_INCIDENTS_AUDIT_B and CS_INCIDENTS_AUDIT_TL.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms