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Setting Up A Tag In The Mailer configuration Files To Handle Unsolicited Mail (Doc ID 431359.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Oracle Workflow - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


When the Mailer encounters errors regarding unsolicited mail, it can get into a loop which causes the mailer to stop. This can be managed by setting up TAGs within the mailer configuration files which will cause these messages to be ignored by the mailer.

Common errors reflected as this:

UNEXPECTED:[SVC-GSM-WFMLRSVC-122354-10006 :]:Problem reaching
content in step {Parsing email} -> javax.mail.internet.ParseException


UNEXPECTED:[SVC-GSM-WFMLRSVC-122354-10006 :]:Unable to connect to mail store


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