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Attempt To Delete An Itinerary Results In Null Pointer Exception (Doc ID 431757.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5
This problem can occur on any platform.

Symptoms

When trying to delete an itinerary in OTM 5.5CU2, the NullPointer indicated below is thrown:

At 2007-04-02 07:46:17.094

java.lang.NullPointerException

java.lang.NullPointerException
at glog.webserver.custscreens.CustScreenUtil.getPluralElement(CustScreenUtil.java:211)
at
glog.webserver.custscreens.CustScreenSaveServlet.getMasterElementName(CustScreenSaveServlet.java:77)
at glog.webserver.util.AbstractSaveServlet.getDocument(AbstractSaveServlet.java:213)
at glog.webserver.custscreens.CustScreenSaveServlet.getDocument(CustScreenSaveServlet.java:111)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:591)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run()V(Unknown Source)

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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