Last updated on SEPTEMBER 08, 2015
Applies to:Oracle Teleservice - Version 22.214.171.124 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Having created a Service Request with the wrong Customer Name, how is it possible to change the Customer Name after the Service Request(SR) is saved and SR number is generated?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms