When Installing XML/BI Publisher Desktop it Generates 'Java Runtime Not Installed' Error (Doc ID 432683.1)

Last updated on OCTOBER 04, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.4.1 to 11.1.1.6.2 [Release 10.1 to 11.1]
Information in this document applies to any platform.
Checked for relevance on 16-JUL-2013


Symptoms

When setting up or installing BI Publisher, the Template Builder configuration fails with error:

      Java run-time did not install
or 
      Please make sure JRE version 1.6 or later is installed.

 

Cause

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