Service Request: Can The Tabs Under The Charges Form Be Disabled/Removed? (Doc ID 432914.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

In Service Request form - Charges tab, there are several subtabs:
Action, Item Instance, Pricing, Pricing Rules, Bill To, Ship To, Order Details, Order Status, Source.

Is it possible to remove some of those tabs in the same manner as disabling tabs within the Service Request or Contact Center forms?

Solution

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In this Document

Goal

Solution

References

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Service Request: Can The Tabs Under The Charges Form Be Disabled/Removed? (Doc ID 432914.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!