Self Service Web Applications - Unable To Launch OSSWA Forms Receive Error App-fnd-01931
Last updated on OCTOBER 04, 2016
Applies to:Oracle Self-Service Web Applications - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10]
Information in this document applies to any platform.
On 18.104.22.168 instance upgraded from 11.5.9, following shared appl_top implementation.
When an user login into self service web applications and then navigates to a forms responsibility. When choosing to launch forms, receive the following error:
APP-FND-01931: Your session is no longer valid or your logon information could not be reestablished from your session.
Click on ok button, receive APP-FND-01540
Click on ok button, receive APP-FND-01496
Click on ok button,
Pop up appears as follows:
Cause: Application Object Library was unable to load the menu for the current responsibility.
Cause: The menu compilation has failed.
Cause: There is no valid menu defined for this responsibility.
Cause: There are no navigable forms associated with this responsibility.
Action: Contact your system administrator. Ensure that a valid menu, containing navigable forms, is defined for the responsibility. Ensure that the menu is correctly compiled.
Click on ok button
Select a responsibility
Again the APP-FND-01496 error occurs and the same error repeats in a loop.
Same issue occurs after setting APPLICATIONS_HOME_PAGE to FWK.
The issue can be reproduced at will with the following steps:
1. Login into oracle applications using appslocallogin.jsp.
2. Select a core applications responsibility.
3. Unable to launch the form
The issue has the following business impact:
User is unable to access core applications.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms