Self Service Web Applications - Unable To Launch OSSWA Forms Receive Error App-fnd-01931 (Doc ID 433554.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Self-Service Web Applications - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 instance upgraded from 11.5.9, following shared appl_top implementation.

When an user login into self service web applications and then navigates to a forms responsibility. When choosing to launch forms, receive the following error:

Error
APP-FND-01931: Your session is no longer valid or your logon information could not be reestablished from your session.


Click on ok button, receive APP-FND-01540

Click on ok button, receive APP-FND-01496

Click on ok button,

Pop up appears as follows:

There are no valid navigations for this responsibility
Cause: Application Object Library was unable to load the menu for the current responsibility.
Cause: The menu compilation has failed.
Cause: There is no valid menu defined for this responsibility.
Cause: There are no navigable forms associated with this responsibility.
Action: Contact your system administrator. Ensure that a valid menu, containing navigable forms, is defined for the responsibility. Ensure that the menu is correctly compiled.


Click on ok button

Select a responsibility

Again the APP-FND-01496 error occurs and the same error repeats in a loop.

Same issue occurs after setting APPLICATIONS_HOME_PAGE to FWK.

The issue can be reproduced at will with the following steps:
1. Login into oracle applications using appslocallogin.jsp.
2. Select a core applications responsibility.
3. Unable to launch the form

The issue has the following business impact:
User is unable to access core applications.

Cause

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