IBY_10001 Master Key Failure
(Doc ID 433855.1)
Last updated on MAY 21, 2021
Applies to:Oracle Payments - Version 18.104.22.168 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
Processing a payment transaction from Order Management, the following error is returned:
ERROR Iby_10001 master key failure
No master encryption key for payee has been provided to iPayment
Steps to reproduce
The issue can be reproduced at will with the following steps:
Open an order in Order Management
Select Other Tab
Ensure payment term is set to credit card
Select Actions > Process Payment
2. No Load Balancing or multiple JVM's
<Patch 4965872> applied and apache server bounced.
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