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Cannot Approve Content Not Accepting Pdf Doc Attachment (Doc ID 434326.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Content Manager - Version 11.5.10.0 to 11.5.10.0 [Release 11.5]
Oracle Marketing - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

They cannot approve cover letter in Marketing Online. It throws error message.

Error message: "Format should be in pdf, but my doc is in pdf ".

Sequence of steps:

Oracle Fulfillment Super User > Content > Cover Letter

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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