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RAXMRG: Customer Merge With "Delete After Merge" Option Fails When AX is Used (Doc ID 434513.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Global Accounting Engine - Version to [Release 11.5.10]
Information in this document applies to any platform.
REPORT:RAXMRG.RDF - Customer Merge


When attempting to merge customers with the option "Delete After Merger" set to "Yes", the merge process fails.
The following error occurs:

You cannot delete merged customer having accounting activity.

This happens if Global Accounting Engine (AX) is installed and used

The AX trace file shows:


< Package ax_sc_merge_pkg.AccountingExistsTCA
Failure                    =
You cannot delete merged customer having accounting activity.

No error occurs when "Delete After Merger" option is left unchecked (set to "No")




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