Display COGS Account When RMA Deliver Transactions Fail Due to COGS Error (Instead of the Generic 'RVTII-030 rvtiicreate' Error) (Doc ID 434922.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
FORM:RCVRCERC.FMB - Enter Receipts GUI
FORM:RCVTXERT.FMB - Enter Receiving Transactions GUI
EXECUTABLE:RVCTP - Receiving Transaction Processor

***Checked for 11.5.10 / 12.1.3 relevance on 04-Apr-2017***


Symptoms

A generic RVTII-030 error is generated when RMA Deliver transactions fail due to invalid COGS account, but there is no form functionality available to identify the COGS account.

Since 'RVTII-030: Subroutine rvtiicreate() returned error' is a generic error, it is required to set debug profiles then examine the Inventory and Order Management debug logs to determine the source of the problem. 

The Users should not be required to set debug profiles and review debug logs to determine if the COGS account is invalid.

Example of debug information when COGS account is invalid:
Entering OE_Flex_Cogs_Pub.GET_COST_SALE_ITEM_DERIVED
Item Type : OECOGS
Item Key : #SYNCH
Activity Id : 549556
funcmode : RUN
Input Paramerers :
Line id :210142
Organization id :207
Output :
Generated CCID :12952
Exiting from OE_Flex_COGS_Pub.Get_Cost_Sale_Item_Derived
Return CCID : 0
Concat Segments : 01-520-5110-0000-000
Concat Id :
Concat Descriptions :
Error Message : This combination is disabled. Please choose another.

Cause

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