Encryption Key Error Accessing Order Details From Quote

(Doc ID 434980.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Quoting - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 18-Sep-2013***


When attempting to access the order details from a quote in Oracle Quoting, the following error occurs:

Error Message
The following error occurred:
Encryption key is not set. Please set a value for "encryption key" in cookie properties as per documentation.

-- Steps To Reproduce:
1. Query a quote that has been submitted to order
2. Click on the sales order number link from the quote header


Quoting CPU <Patch 5967405> was applied.


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