R12 - Login is not working, no error message is shown (Doc ID 435550.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Applications Manager - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
***Checked for relevance on 20-Jan-2017***


Symptoms

After the clone of an E-Business Suite Instance Release 12.0.6, the login was not working as expected on the target Instance.

Launching the login URL

http://<hostname>.<domain>:<Port>

 is redirected to

http://host.domain:port/OA_HTML/AppsLocalLogin.jsp


Result :

Nothing happens - no Homepage screen is presented, neither an error message is brought up.


<Note 422419.1>- 'How To Enable and Collect Debug for HTTP, OC4J and OPMN in R12' references the steps to get debug details. After enabling the debug, following failures have been identified in the logfile "$LOG_HOME/ora/10.1.3/j2ee/oacore/oacore_default_group_1/application.log" :
...

javax.servlet.ServletException: oracle.classloader.util.AnnotatedClassNotFoundException:

Missing class: _OA
Dependent class: oracle.jsp.runtimev2.JspPageInfo
Loader: oc4j:10.1.3
Code-Source: <physical Path to ORACLE_HOME>/10.1.3/j2ee/home/lib/ojsp.jar
Configuration: <code-source> in META-INF/boot.xml in
<physical Path to ORACLE_HOME>/10.1.3/j2ee/home/oc4j.jar

This load was initiated at oacore.web.html.jsp15997082:0.0.0 using the loadClass() method.

The missing class is not available from any code-source or loader in the system.
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:387)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.AJPRequestHandler.run(AJPRequestHandler.java:299)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)
].server.http.AJPRequestHandler.run(AJPRequestHandler.java:187)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:230)
at oracle.oc4j.network.ServerSocketAcceptHandler.access$800(ServerSocketAcceptHandler.java:33)
at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:831)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0)].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

...

If you are running into the same issue after a Fresh Install or Release 12.0.x, check the post-Installation checks logfile for the error :
...
ERROR
RW-50016: Error: - {0} was not created
...

Changes

 

Cause

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