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TeleService: Modification of Contacts Addresses (Doc ID 435828.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Teleservice - Version 11.5.9 to 11.5.10 [Release 11.5]
Oracle Customer Care - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

In Contact Center, when editing a Contact Address, also the Business (Customer) Address that the Contact is associated to is modified.

Solution

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In this Document
Goal
Solution


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