Credit Service Contracts Revenue Reversal Incorrect Should Be Unit Accounting Not LIFO.
(Doc ID 436275.1)
Last updated on FEBRUARY 04, 2019
Applies to:Oracle Service Contracts - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
-- Problem Statement:
On 188.8.131.52 in Production:
Find that LIFO Accounting is being used for revenue on credit memo's in service contracts. It should be Unit accounting. This is resulting in inaccurate reversal of revenue.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Invoice an Item in OM with a QTY of 10
2. Credit the 5 of the install based records from service
3. Observe the revenue reversal which is wrong.
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