Cancelled Order Line Has Associated Delivery Details In A Status Of "Ready To Release"
(Doc ID 436288.1)
Last updated on APRIL 14, 2025
Applies to:
Oracle Shipping Execution - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On 11.5.10.2 in Production:
Delivery details remain in a "ready to release" status for cancelled order lines. Pick Release is failing in batch mode for all orders.
STEPS
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The issue can be shown at will with the following steps:
1) Order Management Super User Responsibility
2) Order Organizer > Query Order > Order lines show status "Cancelled"
3) Shipping > Transactions > Query Order > Delivery details show status "Ready to Release"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |