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Cancelled Order Line Has Associated Delivery Details In A Status Of "Ready To Release" (Doc ID 436288.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

Delivery details remain in a "ready to release" status for cancelled order lines. Pick Release is failing in batch mode for all orders.

STEPS
------------
The issue can be shown at will with the following steps:

1) Order Management Super User Responsibility
2) Order Organizer > Query Order > Order lines show status "Cancelled"
3) Shipping > Transactions > Query Order > Delivery details show status "Ready to Release"

Cause

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