Receipts Workbench: Interest Adjustment Not Getting Created for Brazilian Bank Return (Doc ID 437338.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Attempting to process a Bank Return file, through the Post Bank Return Process.
If there is a Receipt with interest, the Receipt was totally applied but the transaction was overapplied and no adjustment was created.

Profile Option AR: Allow Overapplication In Lockbox is set to YES
and
Allow Overapplication is checked on for the Transaction Type of the invoice.

The expectation is that the Oracle Application should create an adjustment in the transaction to NET the receipt amount.
This is what happens in a manual receipt application. An adjustment with the interest amount is created automatically to NET the receipt amount.

Changes

There is a write-off tolerance 100% on their business rules.

Cause

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