R12: AP: Unable To Complete Payment Instructions If Sequential Numbering Is Partially Used
(Doc ID 437551.1)
Last updated on JUNE 24, 2022
Applies to:Oracle Payables - Version 12.0.1 and later
Information in this document applies to any platform.
-- Problem Statement:
On 12.0.1 through 12.0.4 in Production:
When attempting to format a payment process request the following error occurs:
The format payment instructions fails in error and remains at status 'Formatting'.
The error message in the log file of the program : IBY_FD_PAYMENT_FORMAT module: Format Payment Instructions is ;
"oracle.apps.iby.exception.PSException: An error has occurred while updating instruction and payment
statuses and marking them as complete.
An error has occurred while updating instruction and payment statuses and marking them as complete.
An error occurred. Roll back any changes"
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. In the Payment Process manager
2. select the payment process request
3. the status is Formatting ,
4. In the Payment Process TAB , click on Action ,
the format program is processing but fails in error again in the same status.
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot complete the payment process manager for the payment
process request in question.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document