Cannot Propagate Updated FND_USER Email Address to Wf_tables (Doc ID 437580.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Symptoms

Updated an FND_USER email address and ran the 'Workflow Directory Services User/Role Validation'
concurrent process. Once concurrent process finished, I queried the WF_LOCAL_ROLES table and the
email did not propagate.

After successful completion of concurrent request I log onto the database and query the user in the WF_LOCAL_ROLES table to verify updated email address has propagated correctly.
Email has FAILED to propagate to the WF_LOCAL_ROLES table

EXPECTED BEHAVIOR
Expect email address to propagated correctly.

STEPS
The issue can be reproduced at will with the following steps:
(1) Please provide step by step to reproduce the issue including responsibility

System Administrator ==> Security ==> User ==> Define

a. Query User
b. Update email address for user
c. Save

(2) System Administrator ==> Requests ==> Submit New Request ==> Single Request

a. Enter 'Workflow Directory Services User/Role Validation'
b. Use following parameters: 1000,YES,YES,YES
c. Submit concurrent request

Changes

Cause

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