R12: Trying to Preview an Item in Oracle iStore Administrator Error: "java.lang.NullPointerException" (Doc ID 437793.1)

Last updated on OCTOBER 18, 2021

Applies to:

Symptoms

When attempting to preview an item in iStore Administrator User Interface, the following error occurs.
None of the items show up in the catalog.

Error

java.lang.NullPointerException
at oracle.apps.ibe.catalog.Item.load(Item.java:6081)
at oracle.apps.ibe.catalog.Item.load(Item.java:5925)
at oracle.apps.ibe.catalog.Item.load(Item.java:5884)
at oracle.apps.ibe.catalog.Item.load(Item.java:5866)
at _ibeCCtpItmDspRte._jspService(_ibeCCtpItmDspRte.java:1151)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:299)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:187)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

Cause

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