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R12: Trying to Preview an Item in Oracle iStore Administrator Error: "java.lang.NullPointerException" (Doc ID 437793.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to preview an item in iStore Administrator User Interface, the following error occurs.
None of the items show up in the catalog.

Error

java.lang.NullPointerException
at oracle.apps.ibe.catalog.Item.load(Item.java:6081)
at oracle.apps.ibe.catalog.Item.load(Item.java:5925)
at oracle.apps.ibe.catalog.Item.load(Item.java:5884)
at oracle.apps.ibe.catalog.Item.load(Item.java:5866)
at _ibeCCtpItmDspRte._jspService(_ibeCCtpItmDspRte.java:1151)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:335)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:299)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:187)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

Cause

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In this Document
Symptoms
Cause
Solution
References

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