Agent Dashboard: How Due Action and Due Date are determined
(Doc ID 437977.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Customer Support - Version 12.0.1 and later
Information in this document applies to any platform.
In Agent Dashboard:
How Status and Date are changed in Due Action and Due Date columns?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document