My Oracle Support Banner

Agent Dashboard: How Due Action and Due Date are determined (Doc ID 437977.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Customer Support - Version 12.0.1 and later
Information in this document applies to any platform.

Goal

In Agent Dashboard:
How Status and Date are changed in Due Action and Due Date columns?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.