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Troubleshooting Document Approvals Due to Invalid Data in the Workflow Tables (Doc ID 438004.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Purchasing - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 11-Oct-2012***


Purpose

This Troubleshooting Guide is intended as an aid to determine if the cause of approval failure on Procurement documents (Requisitions and Purchase Orders) is due to invalid information in related Workflow, Human Resources or FND tables.  Procurement approvals are dependent on these tables and the data must be accurate and synchronized.   Some of the common symptoms seen that point to needed investigation of these tables include (but are not limited to) the following:

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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