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UWQ: My Groups Node Not Alphabetically Ordered (Doc ID 438087.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Oracle Universal Work Queue - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Records under My Groups node in UWQ are no longer displayed in alphabetical order.


STEPS:
Open Universal Work Queue - scroll down to My Groups node

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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