My Oracle Support Banner

Customer Form Issue: Cannot Add Attachments at the Customer/Account Level in Release 12 (Doc ID 438140.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

No Attachment Icon in Rel 12 Customer Pages

Responsibility: Receivables Manager
Navigation:Customers > Customers

In release 11i there was an option to add attachments at the Customer level, this does not exist in Release 12. How can I add attachments to a customer record?


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.